Integration Architect at Groviya Information Technologies
Abhi Roosa designs the integration layer that connects Salesforce to the rest of the business, from ERP and billing through to bespoke internal services. He has built both sides of the argument in practice, shipping MuleSoft estates for large programmes and lean custom API layers for teams who did not need a platform, so his writing tends to be about picking the honest option.
Moving CRMs is mostly a data project. This playbook covers object mapping for HubSpot, Zoho and Dynamics 365, the right load order, preserving history and a safe cut...
Integrations decide whether Salesforce becomes a single source of truth or another silo. Compare MuleSoft, custom code and middle-ground options before you commit.
Customising Salesforce is easy, which is precisely the problem. The skill is knowing which customisations earn their keep and which quietly become the technical debt...